What Airlines and why ACEX Experts Choose
Thanks to the Alliance tons of various freights are being shipped around the world every hour. The key moment here is the choice of airlines. We have conducted a survey among the ACEX Alliance members and found out what the main criteria they use when choosing airlines.
Evgeniy Apasov, head of ACEX Saint Petersburg chooses TURKISH AIRLINES for good organization. The main criteria for airlines are organization, coordination, feedback and the way they act during force majeure situations. TURKISH AIRLINES are reliable partners and carefully fulfill all of their obligations.
Andrey Baranov, business development manager at ACEX China appreciates AEROFLOT for good organization. “They offer good rates and system of rating for placements during busy seasons. It allows calculations two weeks prior that really helps to plan and optimize your work”.
Most often experts from ACEX Kazan deal with FLY DUBAI and TURKISH AIRLINES when shipping from Kazan and with AIR FRANCE and EMIRATES when the shipment is from Moscow. “Emirates offer special rates, Turkish Airlines have a lot of destinations, low rates and individual approach and give quick feedback. Fly Dubai increased the number of flights from Kazan by cancellation of seasonal system and increased the allowed weight per place from 100 to 130 kg. Air France offer personal discounts and are always ready to consider our wishes related to the organization of air transportaions,” Damir Ismagilov, head of operational department at ACEX Kazan says.
And what airlines Alliance members prefer for personal flights and why?
Sandra Loginova, head of GLOBUS office in Moscow prefers AEROFLOT for its reliability. “I don’t travel much but I’m sure that our top managers choose Aeroflot because these airlines in our opinion are the safest and most reliable in Russia,” Sandra tells.
For Alexandra Chagina, deputy business development director at ACEX Moscow the most important thing during a flight is comfort that is why she chooses QATAR AIRLINES. “Recently I have had a flight that lasted 17 hours! But it wasn’t bad because the seats were very comfy”.
Speaking about the best option for traveling by air Oleg Degtyarev, CEO at RusTrans chooses EMIRATES for their customer centric approach. “Best service, individual approach aimed at the most demanding customers, international crew that speaks almost any language. Even the menu and bar list are as good as in the most expensive restaurants.”
Julia Nikiforova, airfreight manager from ACEX Finland prefers NORWEGIAN, “I like Norwegian airlines. Even though I traveled with them just once I still remember the level of service, limitless internet and pleasant prices. They keep me updated with the special offers for tickets sending them at my email. ”
THAI AIRWAYS is appreciated for atmosphere by Evgeniy Apasov, head of ACEX Saint Petersburg. “I choose them because of the level of service, comfortable interior design; menu that includes unusual Thai cuisine and the business class is nicely decorated by orchids.”
Dmitriy Nikulin, airfreight department director, AIR CHARTER SERVICE usually travels to Asia and would like to highlight the high level of service of ETIHAD. “You feel like on vacation in a 5 star hotel when you’re on the plane. Comfortable seats, delicious food and friendly personnel”.